Returns
We accept returns up to 3 days after delivery, if the product is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at hellbenderClean2Clear@gmail.com with your order number and a photo of the item's condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
​
We sell Hellbender Solutions to cover their costs of production, so we cannot offer a money-back guarantee, however please review the instructions, join our Hellbender Helpers Facebook page to seek advice from other Hellbender Solutions users, visit our FAQ page or reach out via email or text if you if you have any questions. Each situation is unique, and we frequently help customers sort out the best ways to deploy our products.
If you have any further questions, please don't hesitate to contact us at hellbenderClean2Clear@gmail.com or via text (740)603-9143.